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How a B2B fintech went from not appearing to being cited on ChatGPT in 90 days

casos-visibilidad-ia-fintech

Context

A B2B fintech company with a presence in Spain and Latin America had an invisible but critical problem:

👉 It did not appear in responses from ChatGPT, Gemini, or other generative search engines when users searched for B2B payment solutions.

Despite having a good website, active content, and a digital presence, the brand was not interpreted by AI as a relevant option within its category.


Problem

When searches such as the following were performed:

  • “better B2B payment solutions”
  • “fintech platforms for companies”
  • “international payment tools”

👉 The brand did not appear, was not mentioned or recommended.

This implied:

  • Zero visibility in generative environments
  • Loss of opportunities to competitors
  • Total dependence on paid media and traditional SEO

Diagnostic (FAIV™)

After applying AIP™ (AI Positioning), we detect:

  • Lack of semantic association with its main category
  • Content structure not interpretable by AI
  • Inconsistent signals between website, content, and external sources
  • Lack of authority in contexts where AI makes decisions

👉 The AI didn't understand what the brand was doing... or when to recommend it.


Solution applied

The CORE™ service was activated, executing a 3-phase plan:

1. Semantic Restructuring (GEO™)

  • Content architecture redesign
  • Creating pages geared towards real intent
  • Optimization of key entities and categories

2. Signal Cleaning (AIC™)

  • Elimination of contradictions
  • Unification of discourse
  • Strengthening consistency across all channels

3. Strategic Amplification (GEM™)

  • AI-powered citable content generation
  • Activation of relevant external sources
  • Distribution geared towards generative engines

Result

In less than 90 days:

👉 The brand began appearing in ChatGPT and Gemini responses to queries related to B2B payments.

Concrete results:

  • +42% organic traffic in AI-related searches
  • Appearance at key fintech industry prompts
  • Increased visibility in generative environments
  • Reduction of dependence on paid media

Real-world example of impact

Searches where the brand now appears:

  • “best B2B payment platforms”
  • “Fintech solutions for international companies”
  • “tools for business payments”

👉 The AI identifies it as a valid option within its category.


Key insight

It wasn't about creating more content.

👉 The goal was to make AI understand, trust, and be able to recommend the brand.


Conclusion

Before:
❌ Invisible to AI

After:
✅ Present, understood and cited in generative engines


Does your brand appear on ChatGPT?

If you don't know if your brand is being recommended by AI, it probably isn't.

👉 Request a SCAN™ and discover how AI interprets you today. Activate CORE™


FAIV

The Experience Behind FAIV™
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