FAIV™FAIV™
Dimension06 / 08

Accuracy

Is what AI says about you true?

One of the most critical and least measured dimensions. AI can not only be invisible to your brand — it can be actively harmful if it generates incorrect information about you: wrong founding data, services you do not offer, locations that do not exist, fabricated claims that reach potential customers as if they were verified facts. The Accuracy dimension measures the active reputational risk that AI generates about your brand.

ATR™FAI™AHR™
ATR™Core

AI Trust Reliability

CORE™ Module

SCAN™ + AIC™

Evaluates the reliability of information AI communicates about your brand: whether the data it provides is accurate, current and free of verifiable hallucinations.

ATR™ is the reputational risk metric of the FAIV™ framework. Unlike visibility metrics that measure presence, ATR™ measures information quality: how reliable is what AI says about you when someone asks.

It is built through a systematic verification process: claims that models make about the brand are collected (founding year, number of employees, services, locations, clients, awards, certifications) and cross-referenced with verifiable company data. Each claim is classified as correct, partially incorrect, incorrect or fabricated.

A low ATR™ is not just an image problem — it is a business problem. A potential client who asks AI about your company and receives incorrect information may discard you before contacting you, or contact you with incorrect expectations that generate friction in the sales process.

Real example

A logistics company has ATR™ 19/100. In three of the five AI engines, the model states that the company was founded in 2008 (it was in 2014), that it has offices in Lisbon (it does not) and that its main service is road transport (when it is urban last-mile distribution). Fabricated data reaching potential clients as verified facts.

FAI™Research

Factual Accuracy Index

CORE™ Module

SCAN™

Percentage of verifiable claims AI makes about your brand that are factually correct, measured against a standardized corpus of sector-specific questions.

Where ATR™ evaluates the overall reliability of information, FAI™ quantifies it with precision. Against a defined set of verifiable claims (variable number depending on the sector and company size, typically 40-80 verification points), FAI™ measures exactly what percentage of what AI states about your brand is correct.

The methodology distinguishes three types of error: factual error (incorrect but existing in some source), pure hallucination (invented data with no identifiable source) and attribution error (correct data from another company attributed to yours). Each type has different implications for the correction strategy.

FAI™ is a Research-stage metric, meaning the corpus and verification methodology is under refinement. Early pilot studies show that even brands with high AI visibility have FAI™ between 60-75%, with errors concentrated in numerical data (employees, revenue, number of clients) and in offer attributes.

Real example

In an audit of 60 AI-generated claims about a healthy food brand: 38 are correct (founding year, distribution channels, organic certifications), 14 are partially incorrect (mixing data from subsidiaries with the parent company's) and 8 are completely fabricated (non-existent awards, collaborations that never happened). FAI™: 63/100.

AHR™Research

AI Hallucination Rate

CORE™ Module

SCAN™

Frequency with which AI models generate completely fabricated information about your brand, with no basis in any verifiable source.

Unlike FAI™ which measures all types of inaccuracy, AHR™ focuses exclusively on pure hallucinations: claims that AI models generate about your brand that have no identifiable origin in any real source. They are not interpretation errors or attribution errors — they are invented data.

Hallucinations are especially prevalent in mid-sized brands that have enough presence for AI to attempt a description but insufficient structured content for models to be accurate. The model 'fills in the gaps' with plausible but false data.

AHR™ is a Research metric because the rigorous distinction between pure hallucination and factual error requires an exhaustive verification methodology that is under refinement. The most severe cases of high AHR™ involve legal risks if AI claims facts that could constitute false material information about the company.

Real example

A 4-year-old tech startup has a high AHR™: in 20 consultation sessions, ChatGPT fabricated a non-existent Series A funding round in 7 of them, Gemini invented a distribution agreement with an Ibex company in 4, and Claude attributed a patent belonging to a competitor in 3. AI is building a company narrative that does not correspond to reality.

Reference · Scale 0–100

0–25

Invisible

AI barely recognizes you in this dimension. Starting point for any visibility strategy.

26–50

Emerging

Incipient presence, very inconsistent across engines and contexts. AI is starting to pick up some signals.

51–75

Established

Solid presence. AI knows you in most relevant contexts and includes you regularly.

76–100

Reference

AI positions you as an authority source in your category. Spontaneous mention in most relevant responses.

How are you scoring in accuracy?

Measure it with PULSE™ or SCAN™.

PULSE™ gives you your overall visibility score in minutes. SCAN™ audits accuracy and all 7 other dimensions in depth.